Your details,
handled with care.

Information you provide

Enquiries include the name, email address, optional telephone number and message you submit. Orders include contact details, delivery information and the selected products. Newsletter subscriptions include your email address and the consent date.

How information is used

These details support your enquiry, order processing, payment verification, delivery and customer assistance. Collection updates are sent to subscribers who have chosen to receive them.

Services supporting the website

The website uses hosting and database services to operate. Where online payment is available, payment details are handled by the external payment provider. The store does not ask you to enter card details directly into its own checkout form. An email delivery provider may process messages and notifications.

Information on your device

Your shopping bag and saved pieces are stored in your browser to help you continue browsing. An order-status access token may be kept in session storage during checkout. Clear your browser storage to remove these device records.

Requests & preferences

Contact the team to ask about your information, request a correction or stop collection updates. Provide enough context to identify your request, and do not send passwords or full payment-card details.